We understand that, from time to time, there may be a warranty issue with one of our products. As such and because we value your business, please know that we want to work with you to resolve any issues quickly and ensure that your claim is dealt with as completely as our warranties allow. Your …
Read moreWhat Should I Expect During the Warranty Claim Process?
Product registration helps us communicate important information to you, including recommendations, assisting with any customer service needs, and tracking usage and maintenance issues.
Once the product has been installed, it is your responsibility to “break in” the product properly. After the break-in period and 600-mile checkup, you must maintain the product to the original manufacturer’s specifications. It’s important during this period to use a non-synthetic or non-synthetic blend oil in the OE specified weight for the duration of …
The manufacturer strongly recommends that the following items be replaced when installing a remanufactured engine assembly: ENGINE OIL — follow the vehicle’s original specifications regarding type and viscosity — it’s important to use a non‐synthetic or non‐synthetic blend oil for the duration of the break‐in of your remanufactured engine FILTERS — oil, air & fuel IGNITION — spark …
Providing complete and accurate information for your issue will speed the claims process. While this information may not always be available, please try to have the following at hand when filing your claim. The product serial number, generally found on a white label on the product, with the product paperwork, or on the shipping container …
Our transmissions are built to OEM specifications. When properly maintained and operated, they should provide many years of trouble-free service. It is your responsibility to maintain your transmission in accordance with the original manufacturer’s specifications. First 500 Miles of Service Newly-installed, remanufactured transmissions do not require any type of break-in procedure. However, ATK recommends checking …
Product serial numbers can be found on “Remanufactured by Non OE” tags on our products. Each serial number begins with a letter (assigned to the remanufacturing facility) and has an additional five or six numbers following it. The tags may also include a part number, but the part number will be smaller and appear just above or below the serial number. These tags can be found as follows:
The serial number is included in the original paperwork sent with each remanufactured product and is included on the shipping container.
