Start a Warranty Claim

To get a warranty claim started, please complete the form below. Provide as much information as you can initially, including your vehicle’s full and accurate VIN.

Once you’ve completed our warranty claim form, you’ll receive a confirmation email to the address you provide, and a customer care representative will contact you with your claim number.

1Contact Information

2Claim Details

I am...*
- a licensed shop or facility
- a DIY installer who is not the vehicle owner or a licensed shop or facility
- the vehicle owner
Primary Contact for this Claim
This is most often the installer, mechanic, or shop or store representative who is working with us to resolve this claim. While not as common, this may also be the vehicle/product owner.
Shop/Facility Name*
If you are a retail merchant, please include both your shop and shop number above if applicable. If you are not working out of a shop, please list as N/A.
Primary Contact for this Claim*
First Last
Primary Contact Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Primary Contact Email*
Primary Contact Daytime Phone*
Primary Contact Fax
Vehicle/Product Owner Information
This may or may not be the primary contact who will work with us to resolve this claim.
Confirm
- Vehicle owner is the same as primary contact.
Vehicle Owner Name*
First Last
Vehicle Owner Email*
Vehicle Owner Phone*

- Product Type*
- Product Sale Date
  MM slash DD slash YYYY
- Installation Date
  MM slash DD slash YYYY
- Invoice Number
  Check emailed receipt from date of purchase
- Confirm
  - Vehicle location is the same as primary contact.
- Vehicle's location address*
  Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
- VIN*
  Located on the driver’s side door jamb
- Year*
- Make*
- Model*
- Current Mileage
- Dashboard photo
  Accepted file types: jpg, gif, png, pdf, jpeg, heic, heif, Max. file size: 32 MB.
  upload a photo of your vehicle’s dashboard showing warning lights and current milage
- Diagnostic Report*
- Upload Report
  Accepted file types: jpg, gif, png, pdf, jpeg, heic, heif, Max. file size: 32 MB.
  Upload the diagnostic report if available.
Is your vehicle starting and revving properly?*
- Yes
- No
Is the vehicle drivable?*
- Yes
- No
List vehicle conditions and symptoms. If put in drive, will it move forward, even in low power mode? What happened when the dash light came on? Did the vehicle stall out and come to a stop?
Details*
This field is hidden when viewing the form
reference-number
This field is hidden when viewing the form
Request Date
MM slash DD slash YYYY
This field is hidden when viewing the form
Request Month
Name
This field is for validation purposes and should be left unchanged.

Primary Contact for this Claim

Vehicle/Product Owner Information